Whether you are a new player just starting your journey or a seasoned gamer looking for specific details, this FAQ section is designed to provide clear and concise answers to the most common questions we receive. At RollXO Casino, we prioritize transparency and customer satisfaction, ensuring you have all the necessary information at your fingertips.

Here, you will find detailed guidance on creating an account, making deposits and withdrawals, and claiming our exciting bonuses. We also cover essential topics such as our commitment to responsible gaming, account security measures, and the fairness of our games. If you encounter any issues or need further assistance, our customer support team is always ready to help.

Explore our comprehensive FAQ to understand the various payment methods available, how to verify your account, and steps to take if you forget your password. Learn about the wide variety of games we offer, including slots, table games, and live dealer experiences, all optimized for both desktop and mobile play. With our user-friendly FAQ section, navigating RollXO Casino has never been easier.

How do I create an account at RollXO Casino?

To create an account, click on the "Sign Up" button on our homepage. Fill in the required information, including your email, username, and password, then follow the prompts to complete registration.

What payment methods does RollXO Casino accept?

We accept a variety of payment methods including credit/debit cards (Visa, MasterCard), e-wallets (PayPal, Skrill, Neteller), and bank transfers. For a full list, visit our Payments page.

How do I claim a welcome bonus?

To claim your welcome bonus, register for an account, make your first deposit, and the bonus will be automatically credited to your account. Ensure you read the bonus terms and conditions for any wagering requirements.

What are the wagering requirements for bonuses?

Wagering requirements vary by promotion. Generally, you must wager the bonus amount a certain number of times before you can withdraw any winnings. Check the specific bonus terms for details.

How can I withdraw my winnings?

To withdraw your winnings, navigate to the "Withdraw" section in your account, select your preferred withdrawal method, enter the amount, and follow the instructions. Withdrawal times vary based on the method chosen.

Is my personal information safe with RollXO Casino?

Yes, your personal information is safe with us. We use advanced encryption technology to protect your data and comply with all relevant privacy laws and regulations.

What should I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you instructions to reset your password.

Can I set limits on my account for responsible gaming?

Absolutely. You can set deposit limits, wagering limits, and session time limits through the responsible gaming section of your account settings. For additional support, contact our customer service team.

How can I contact customer support?

You can contact our customer support team via live chat, email, or phone. Visit our Contact Us page for detailed contact information and operating hours.

Are the games at RollXO Casino fair?

Yes, all our games are fair and use Random Number Generator (RNG) technology to ensure random outcomes. We are also regularly audited by independent agencies to maintain fairness and transparency.

What types of games are available at RollXO Casino?

We offer a wide variety of games, including slots, table games (like blackjack and roulette), live dealer games, and specialty games. Explore our Games page for the full selection.

Can I play RollXO Casino games on my mobile device?

Yes, our casino is fully optimized for mobile play. You can access all our games and features from your smartphone or tablet through our mobile-friendly website or dedicated app.

How do I verify my account?

Account verification is a simple process. You'll need to provide proof of identity (like a passport or driver’s license) and proof of address (like a utility bill). Follow the instructions in your account settings to upload these documents.

What should I do if a game freezes or doesn’t load?

If you encounter issues with a game, try refreshing the page or clearing your browser’s cache. If the problem persists, contact our customer support for assistance.

How do I check my transaction history?

You can view your transaction history by logging into your account and navigating to the "Transaction History" section. Here you will see all deposits, withdrawals, and bets placed.

Are there fees for deposits or withdrawals?

RollXO Casino does not charge fees for deposits or withdrawals. However, your payment provider may have their own fees, so please check with them for details.

How do I self-exclude from RollXO Casino?

If you need to take a break from gaming, you can self-exclude by going to the responsible gaming section of your account settings. Select the duration of your self-exclusion, and your account will be temporarily disabled.

Can I change my registered email address?

Yes, you can update your email address in the account settings. Make sure to verify the new email address to continue receiving important notifications and updates.

What currencies does RollXO Casino support?

We support multiple currencies, including USD, EUR, GBP, and more. You can select your preferred currency when creating your account.

Does RollXO Casino offer customer support in multiple languages?

Yes, we offer customer support in several languages to accommodate our international players. Check our Contact Us page for the available languages and support hours.

FAQ RollXO Casino